Product Operations Agent
Company: VirtualVocations
Location: Fairfax
Posted on: November 8, 2024
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Job Description:
A company is looking for a Product Operations & Support Agent to
manage product health and customer satisfaction.
Key Responsibilities
Address outages, technical issues, and operational tasks related to
products
Update product-specific documentation and maintain knowledge
bases
Execute product deliveries and conduct regular check-ins with
customers
Required Qualifications
Previous experience in product operations, technical support, or
project management in SaaS environments
Experience maintaining and updating product documentation and
knowledge bases
Familiarity with generative AI tools, such as ChatGPT, Claude, and
Gemini
Keywords: VirtualVocations, Franconia , Product Operations Agent, Sales , Fairfax, Virginia
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