BMW Automotive Service Advisor - up to $150K
Company: Rosenthal Automotive Group
Location: Alexandria
Posted on: October 22, 2024
Job Description:
Current job opportunities are posted here as they become
available. BMW Automotive Service Advisor - up to $150KHere at
Rosenthal Automotive, we care for our employees as much as our
customers. At our company, we are committed to helping you G.R.O.W.
(Guidance. Respect. Opportunity. Worth)We are looking to grow our
company and we need you to help us. We are currently hiring Service
Advisors for our award-winning BMW of Alexandria dealership. If you
have an outstanding work ethic, ability to work well with
customers, and always maintain a high sense of professionalism,
please apply today!
- $65,000 - $150,000+ Annual Income potential based on
performance
- Annual Longevity Bonus of Up to $12K Annually
- Sales or Service experience preferred but not required
- Individuals with 1 or more Sales Consultant or Service Advisor
experience encouraged to apply
- Dealership Experience Preferred
- Individuals with experience in hospitality (Restaurants, Hotel,
Customer Service, etc) encouraged to apply
- Paid Training & Certification
- Minimum guarantee for 3 months during training period
- One of the largest Center of Excellence BMW dealerships in the
area
- Great culture within an innovative company
- Training and support to assist you in achieving your goals
- Paid time off and 401k
- Medical, Dental, Vision, Short and Long-term disability, and
Life Insurance
- Employee discounts on vehicle sales, parts, and service
- ...and more!BMW Service Advisor Responsibilities:
- Advise customers about necessary service for their general
maintenance needs
- Help identify the customer's primary concern and also present
other maintenance needs when appropriate
- Communicate professionally and clearly about inspection
results, then present corrective procedures and prepare work order
for needed repairs
- Prepare repair orders showing time, cost and labor estimates
for service
- Accurately describe the customer's concern to the
technician
- Explain the work performed and the repair order charges to the
customer
- Schedule service appointments and loaner/rental cars when
appropriate, in order to provide a streamlined and seamless
experience for the customer
- Establish and maintain professional relationships with the
customers to encourage repeat and referral business
- Maintain high customer satisfaction standards (CSI)
- Perform federal, state, and manufacturer mandated recalls
- Complete any training required by the manufacturer or Rosenthal
AutomotiveBMW Service Advisor Qualifications:
- 1+ year of service writing experience or sales experience
preferred but not required
- High-line, luxury automotive experience preferred, not
required
- A valid driver's license and a good driving record, per company
standards
- An enthusiastic, motivated, and energetic person who has a
personal determination to overcome possible objections while
providing an outstanding customer experience
- Professional personal appearance
- Excellent oral and written communication abilities
- Process and detail oriented with developed organizational
skills
- Confident in ability to work under pressure and prioritizeOur
company is a family owned and operated business, so we know what it
takes to grow a company from the ground up. Unlike other employers,
we aren't so focused on what you've done, but what you can
achieve.Please submit your resume for immediate consideration.
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Keywords: Rosenthal Automotive Group, Franconia , BMW Automotive Service Advisor - up to $150K, Other , Alexandria, Virginia
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