Retail Assistant Store Manager
Company: Duluth Trading Company
Location: Manassas
Posted on: October 29, 2024
Job Description:
Position Overview:
A successful Retail Store Assistant Manager will strive to go for
WOW! Go for WOW! is the standard of customer service at Duluth
Trading Company. It is treating the customer right and looking for
opportunities to go above and beyond to create special
experiences.
Position Details: What You'll Do:
- Sales and Goals Achievement:
- Demonstrate leadership in driving sales and profitability by
achieving financial goals.
- Lead KPI initiatives through Associate training and
development.
- Lead and maintain merchandise presentation according to Visual
Merchandising standards and current floor-set and product
messaging, in addition to maintaining all current sales promotions.
- Customer Service:
- Personally demonstrate a high level of customer engagement and
sets expectations for team. Understands the customer is the center
of what we do.
- Develop an exceptional familiarity of the Duluth brand and
comprehensive product knowledge to provide solution-oriented,
friendly service to customers. Leads team in doing the same.
- Partner with Store Manager on developing optimum staffing
levels and floor coverage to engage the customer.
- Ensure customer profile information is accurately
recorded.
- Ensure Company standards for cleanliness for the sales floor,
stockroom, restrooms, cash wrap and hospitality area.
- Human Resources/Leadership Skills:
- Partner with Store Manager to recruit, hire, train, motivate
and lead employees.
- Demonstrate professionalism, integrity and company values when
addressing employees.
- Exhibit sound decision-making skills and performs with a
minimum of supervision; is solution based.
- Provide clear and consistent feedback to employees on a regular
basis.
- Assist Store Manager in ensuring all Human Resource protocols
and documentation are completed in a timely and efficient manner.
Store and employee files are maintained according to all
standards.
- Assist in goal setting process for Store leadership team
- Adhere to all Company guidelines, policies and programs and
sets a positive example.
- Be receptive and responsive to feedback.
- Identify problems and opportunities to discuss with Store
Manager
- Store Operations:
- Understand inventory and expense control.
- Lead team in handling of merchandise receipts and transfers
quickly and accurately.
- Lead team in the visual merchandising of sales floor.
- Understand, execute and train all cash handling and reporting
functions
- Properly process all register functions and ensures they are
correctly followed in store.
- Ensure store is secured; responds to any alarms as
directed.
- Ensure safety of employees and customers. Communicate concerns
to Store Manager or Human Resources What We're Looking For:
- High school diploma or equivalent. Associate's or Bachelor's
degree with a focus in Business Administration and /or
Merchandising preferred.
- Three years of retail experience with a minimum of one year of
management experience.
- Retail Management experience is preferred.
- Specialty retail leadership experience is a plus.
- Must be customer-centric.
- Ability to adapt in a growing and changing environment.
- Ability to motivate and lead others.
- Strong problem-solving skills and the ability to make good
decisions.
- Must be goal-oriented and results driven.
- Exemplifies high standard of integrity and trust.
- Excellent communicator and listener.
- Ability to collaborate and function as part of a team.
- Ability to work a flexible shift including evenings and
weekends. Environmental Factors:
- Must be able to stand or walk for up to eight hours a day.
- Frequent reaching and bending and twisting - below waist and
above shoulders.
- Frequently required to use repetitive hand to finger motions
and reach with hands and arms.
- Frequently lifting up to twenty pounds, occasionally lifting up
to 40 pounds. Push/pull up to 20 lbs.
- Ability to climb ladders, reach and bend.
- Work in temperatures ranging from 50 - 80 degrees - especially
in our stock room areas.
- Able to use common tools such as hammer, screw driver, and
wrench for floor sets.
- Use of a computer up to 60 % of the time throughout the day.
Duluth Benefits and Perks
As we continue to grow Duluth Trading Company and its house of
brands, the perks have perked up, too. We've boosted an already
impressive benefits package to include: 12-week full-pay parental
leave, paid holiday time for the important observance of Martin
Luther King Jr. Day and Juneteenth, flexible schedules, and more!
Why'd we go all out? Because our pursuit of a better way means that
when it comes to great talent, better perks are a given.
Compensation: $22.59 to $28.85/hour
Compensation is based on several factors including but not limited
to education, work experience, certifications, federal, state and
local minimum wage requirements, etc.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable
accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.
About Duluth Trading Company: Started in 1989, Duluth Trading
Company exists to enable hard-working individuals to take on life
with their own two hands. Folks that revel in doing it the hard way
and celebrate finding a better way. We seek talented individuals
who share these beliefs and are excited to further the Duluth
Trading legacy with a digital-first mindset, always moving forward
and always innovating.
From ingenious Duluth workwear, to comfortably capable Buck Naked
Underwear, to outside-embracing AKHG, it's all about the innovative
gear and gadgets that equip customers for a more hands-on way of
life.
Top-notch quality, immersive storytelling, outstanding customer
service, and the shared belief that the go-all-in-and-dig-deep
spirit exists with everyone are what sets Duluth Trading Co. apart.
We seek talented folks looking to be part of a can-do team that's
hellbent on helping the world to gear up, get its hands dirty, and
do.
Keywords: Duluth Trading Company, Franconia , Retail Assistant Store Manager, Executive , Manassas, Virginia
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