Branch Banking Services Officer / Business Development

Company: Heritage Bank NW
Location: Washington
Posted on: February 2, 2025

Job Description:

Base Salary Range$26.07 - $32.59 - $39.11 hourlyAt Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked.Position OverviewHeritage Bank has an exciting opportunity to join our organization! We are seeking a Branch Banking Services Officer / Business Development at our Camano Island, WA branch.The branch banking services officer is responsible for the overall profitability and goal achievement of assigned branch location, directing and executing sales and business development activities, managing employee development and engagement through consistent coaching and performance management, while maintaining operational soundness and meeting deposit and loan growth goals and objectives.The successful candidate will be able to:

• Lead and manage a retail branch to ensure that established production goals for deposits, fee income, loan production and other corporate goals, as assigned, are met or exceeded.
• Lead and manage sales for the branch including mentoring and training branch staff in using standard relationship selling techniques to grow existing relationships and gain new customer relationships.
• Ensure accuracy and timely completion of audits, certifications, compliance, and reporting.
• Organize and direct operational workflow to minimize risk and ensure efficient procedures.
• Resolve customer questions and/or concerns in a timely manner to maintain optimal branch performance.
• Actively lead and train staff to ensure branch consistently adheres to all regulatory compliance standards.
• Develop, implement and monitor the annual and quarterly business plans.
• Maintain a comprehensive knowledge of operational policies and procedures.
• Develop skills of staff through goal-setting, coaching, and performance management.
• Work collaboratively with Retail Management/Human Resources to recommend staffing levels.
• Assist as back up for CSA and FSA positions, as needed.
• Represent the Bank in the local community through involvement in professional organizations.
• Monitor the physical appearance and condition of the branch.
• Ensure Bank activities are performed in compliance with the Bank's Policies and Standards.Requirements:
  • 4+ years' recent experience in banking branch sales, service, and operations, including a minimum of 2 years in a supervisory role.
  • High School diploma or equivalent - required. Associates degree or higher in Business, Accounting and/or Finance - preferred.
  • Strong leadership and managerial skills are required to manage, motivate, and develop a team.
  • Ability to develop and manage income and expense budget(s).
  • Advanced knowledge of all branch banking job functions.
  • Consistent sales and business development skills.
  • Strong analytical reasoning and attention to detail.
  • Unquestionable integrity in handling sensitive information required.
  • Proficient PC experience using MS Office products.
  • Valid driver's license, proof of insurance and reliable transportation.Working Environment/Conditions:
    • Climate controlled office environment.
    • Work involves being able to concentrate on the matter at hand, under sometimes distracting conditions.
    • Work requires willingness to work a flexible schedule.Physical Demands/Effort:
      • Ability to operate a computer keyboard and other office equipment.
      • Ability to stand or sit for extended periods of time.The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.Heritage Bank is an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
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Keywords: Heritage Bank NW, Franconia , Branch Banking Services Officer / Business Development, Accounting, Auditing , Washington, Virginia